Scarlet Rage Vintage and it’s subsidiary companies take the privacy of all its users and customers very seriously.

Scarlet Rage Vintage is committed to providing you with a personalised service, which meets your requirements and protects your privacy. This privacy policy explains how we may collect personal information about you and how such personal information is treated by us from time to time. It also outlines some of the security measures which we may put in place in order to protect your privacy and advises you of certain things that we will not do in relation to your personal information. We reserve the right to modify our privacy policy from time to time. When this happens, we will notify you via our homepage.

Please note: we have made important updates in order to comply with new GDPR – General Data Protection Regulations which come into force on the 25th May 2018.

1. What information will we collect from you?
When you make a purchase with us, we will need to collect personal information about you from a number of sources, including from our website, from telephone discussions with you, from written information you have sent to us and from other communications. This will include your name, address, telephone number and email address.

2. Why will we use your information?
We will use your information for several purposes, in each case in accordance with current data protection legislation and this privacy policy. This may include using such information to help identify you when you are seeking to use our services, communicating with you, for record keeping purposes, in aggregate (and anonymously) for market research purposes, to help us to administer accounts, services and products which we offer, to help detect fraud or loss, to publish trends, or to improve the usefulness and content of our services.

In some circumstances, we may conduct credit checks with licensed credit reference agencies when you apply to purchase a service or product from us. If this is applicable, then we will state so in our terms of business.

We may also use personal information collected from you to tailor your visits to our site or to recommend goods and services to you that you may find of use. If you do not wish to receive any such information, please tick the box when registering your details or on the order confirmation screen.

3. Disclosure of Information
Other businesses within Scarlet Rage Vintage will be entitled to use your personal information for any of the purposes set out in this privacy policy. We will not share your information with any third party for marketing reasons.

We may supply your information to third parties when required to do so by law, including police and other law enforcement agencies, and the Inland Revenue.

4. Protection of your information
As part of our business, we maintain stringent security measures designed to protect your personal information. This may include following certain procedures, physical or technological protection and may include encryption of data or asking you for proof of identity before we disclose your personal information to yourself.

5. Website
Our website is a bespoke platform built by our own developers allowing us to sell our products and services to you. Your data is stored securely in our database and behind a firewall. When you make a purchase, your payment is made through a third party provider such as Paypal – both of these are fully PCI compliant. If you need further information on these please contact us for links to their compliance details.

5b. Cookies
We may use “cookies” to gather information regarding the use of our site. A cookie is stored on your computer’s hard drive by you and enables quick access to the site and provides us with certain information about your use of websites generally. You can amend the settings of your Internet browser to prevent automatic acceptance of cookies.

6. Marketing

  • Email Marketing
    We will from time to time use e-mail to contact you to notify you of new products or services. You will only receive these emails if you have opted into our mail list. We have a double ‘opt-in’ process to ensure you haven’t signed up to us in error. You can also unsubscribe to our email marketing at any time using the link at the bottom of any marketing email from us

    However, please at any time  should you wish to change your decision either way.

    For email marketing purposes, we ONLY store your email address. No other information is contained in our email marketing database.

  • Online Marketing
    We often advertise our products and services through online advertising platforms; Facebook and Instagram. If you accept cookies or follow us on social media then you might see our adverts on these online platforms.

6. Call Monitoring
We reserve the right to monitor all forms of communication whether electronic or otherwise with you for the purposes of development of the service and compliance with our policies and procedures. We may also use such monitoring to provide evidence of transactions which we have entered into with you.

7. Transfers of Data
We may choose to transfer your data to a third party or server who is not based within the European Economic Area. In such circumstances, we may contact you prior to doing so to confirm that you are happy for us to transfer such data.

8. Accuracy of your Data
We will endeavour to ensure that the information we hold about you will be accurate and up to date. You can check the information that we hold about you by e-mailing us. If you find any inaccuracies in such data, please notify us and we shall delete or correct it promptly.